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Privacy Policy

1. INFORMATION WE COLLECT

We may collect the following types of information from clients:

Personal Information

  • Name 

  • Email address 

  • Billing information (processed securely through third-party payment providers) 

  • Phone number (if provided) 

 

Project Information

  • Photos and videos of your space 

  • Room measurements 

  • Design preferences, inspiration, and style information 

  • Any additional information you voluntarily provide for your project

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2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide interior design and customization services 

  • Communicate with you about your project 

  • Create design boards, renderings, and related deliverables 

  • Process payments and invoices 

  • Improve our services and client experience 

  • Maintain internal project records

 

3. PAYMENT PROCESSING

  • All payments are processed securely through third-party payment processors (such as Stripe, PayPal, or similar platforms).

  • House of Jenn does not store full credit card or banking information.

 

4. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information.

We may share limited information only when necessary:

  • With service providers (e.g., payment processors or design tools) 

  • If required by law, regulation, or legal process 

  • To protect our legal rights or prevent misuse of our services

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5. PROJECT & PORTFOLIO USE

House of Jenn may use non-confidential project work (such as design boards, renderings, or completed concepts) for:

  • Portfolio display 

  • Website content 

  • Social media marketing 

  • Promotional materials 

We will not disclose personal identifying information (such as full name, address, or private details) without your consent.

Clients may request in writing that their project not be used for marketing purposes.

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6. DATA RETENTION

We retain client information for as long as necessary to:

  • Complete services 

  • Maintain project records 

  • Comply with legal or accounting obligations 

After this period, information may be securely deleted or archived.

 

7. DATA SECURITY

We take reasonable administrative and technical measures to protect your personal information.
However, no system can be guaranteed 100% secure, and you acknowledge that you share information at your own risk.

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8. THIRD-PARTY LINKS & TOOLS

Our services may use or link to third-party platforms (such as payment processors, design tools, or product links).
We are not responsible for the privacy practices of those third-party websites or services.

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9. CLIENT RESPONSIBILITY

Clients are responsible for ensuring that any information they provide is accurate and does not violate any third-party rights or privacy laws.

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10. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

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11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

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12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

House of Jenn
Jennalee Rogers
Email: Jennalee@houseofjenn.com

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